Wildfire offer more than just a solution. We have designed a process that plans your journey with us, outlining our methodology and detailing our services:

Our methodology informs all our processes and forms a roadmap to the services we offer. You don't need to commission a project with Wildfire you can cherry pick services to suit your needs or just make contact and we'll happily arrange an informal chat.

Getting to know your challenges

We know you may not have web professionals or developers on hand to advise and point you in the right direction or you may feel the best way to approach a challenge is a view from the outside. That's why we offer a "top to toe" audit of your full online business requirements including;

  • Developing your plans and ideas
  • How we can help you innovate
  • Your best approach
  • Mapping business processes to the web
  • Your existing online processes
  • Technical - hardware, resiliency, scalability

We'll look at what's great and what could be better. We ‘ll give you straight forward impartial advice on how you should progress and most importantly how to do it in a way that generates profits.

Planning for success

If you liked what we have to say in the audit (and you will) the next step is working with and listening to you. Initially creating a blueprint and then full working plan that includes;

  • A detailed structured approach to your solution
  • Exploration of any required design Solutions
  • A complete breakdown of system architecture
  • Working with your experts in marketing, IT and business development

Your dedicated experienced wildfire project manager will then present a comprehensive, simple to understand project plan and specification document.

An Explosion of Content and Ideas

Wildfire will develop your online solutions using Spark our powerful online application. Built with Java Enterprise technology Spark provides full web solutions including:

  • data integration
  • bespoke components 
  • bespoke applications 
  • unlimited extendability

Our dedicated and professional personnel offer every Wildfire customer support from the moment they become our client, which is why we have a formal set of support services to make sure you are getting the most from your solution.

Support

With our tailored support packages you choose the level of support you need - we provide a range of packages from basic to business critical.

We'll even provide personal one to one support if required, and any bespoke development comes with the option of bespoke support.

Training

Wildfire will also provide in-depth training for all your solutions. This includes standard and advanced Spark training, either individually or as a group.

Bespoke components will come with custom tailored training and documentation.

Spreading Your Message

To get the best return on your solution ,there is no point in putting it online and forgetting about it. We want to make sure that your presence online is visible, focused and doing its job. We want to make sure its working for you long after your average web company would have packed up and gone home.

Visibility and SEO

We will work with you on the best practice for search engines.

We'll examine distribution and work with you to determine how to maximise news feeds, social networks and media to ensure you reach your audience.

Hosting

All Wildfire solutions are fully hosted in a model often known as SaaS, or Software as a service. This means we look after everything , including upgrades, new features and keeping you on trend with new technologies.

Our hosting professionals work with you; arriving at the hosting solution that will work best for your business including

  • Business critical hosting 
  • Backups and upgrade options for advanced backups 
  • Bespoke hosting requirements
  • Security

Health Checks

Like the online audits at the start of a project, we will review your project and give you the heads up on what is working, what could be improved and even which new trends could help you take your business even further.

This no obligation service is offered to existing Wildfire customers twice a year and free of charge.


This is by no means an exhaustive list of what wildfire offer as services, please get in touch and ask if there's something here you don't see. It is safe to say - if it happens online, we can help.